Question 1

Who do you work with?

Accepted Answer

We work with individuals across the lifespan—including children, adolescents, adults, couples, and families. Each person receives a tailored approach based on their specific needs.

Question 2

What therapies do you offer?

Accepted Answer

Our team includes experts trained in a wide range of evidence-based therapies, including:

• Cognitive Behavioural Therapy (CBT)
 • Acceptance and Commitment Therapy (ACT)
 • Compassion-Focused Therapy (CFT)
 • Eye Movement Desensitisation and Reprocessing (EMDR)
 • Mindfulness-Based approaches
 • Psychodynamic therapy
 • Systemic therapy (for families and couples)
 • Integrative approaches

We match each client with the most suitable therapist and approach for their goals and preferences.

Question 3

What happens in the first session?

Accepted Answer

The first session is a chance to explore what’s brought you to therapy, understand your current difficulties, and think together about how we can help. We’ll take a full history, talk through your goals, and collaboratively agree on the next steps.

Question 4

Do you offer remote consultations?

Accepted Answer

Yes. We offer sessions both in-person at our London-based clinic and online via secure video conferencing. Many clients appreciate the flexibility and accessibility of online sessions.

Question 5

How can I book an appointment?

Accepted Answer

You can book an appointment by calling our office, sending us an email, or using our online booking system available on our website. We offer both in-person and remote video consultations for your convenience.

Question 6

What kinds of problems do you treat?

Accepted Answer

We provide psychological assessment and therapy for a wide range of emotional, psychological, and relational difficulties. This includes anxiety, depression, trauma, stress, relationship issues, OCD, eating difficulties, ADHD, grief, and more. We also work with physical health conditions that have a psychological component (e.g., chronic pain, IBS, fatigue).

Question 7

How many sessions will I need?

Accepted Answer

The number of sessions varies depending on your goals and the nature of the problem. Some people attend short-term therapy (6–12 sessions), while others benefit from longer-term support. We’ll regularly review progress together.

Question 8

What are your fees?

Accepted Answer

Our fees vary depending on type of service (individual, child, or couples therapy), whether you want to be seen in person or on-line. We are happy to discuss fees during your initial enquiry and provide a clear breakdown.

Concessions may be available in some cases.

Fees start from £220 per session. All major health insurance is accepted.

Question 9

Do you accept insurance?

Accepted Answer

Different therapist accept different insurance plans including:
 • Aviva
 • Bupa
 • Bupa international
 • Cigna
 • SimplyHealth
 • WPA​
 • AXA
 • Vitality
Please be in touch for further information.
You are responsible for payment of any fees not covered by your insurance plan and for any excess that may be due.

Question 10

What are your operating hours?

Accepted Answer

Our practice operates from 09:00 to 17:00, Monday to Friday. 
We also offer evening and weekend appointments to accommodate your schedule.

Question 11

Is therapy confidential?

Accepted Answer

Yes. Everything discussed in therapy is treated with strict confidentiality. There are rare exceptions where we may need to share information (e.g., if there is a risk of harm to you or someone else), and we’ll always aim to discuss this with you first.

Question 12

I am nervous about talking to a therapist.

Accepted Answer

We understand that you may find it difficult to speak about your situation, but rest assured that in the first instance we only need enough information to be able to match you with the most suitable therapist and record some personal details.​​

All of our psychologists have over 15 years of experience and they will help you to discuss the issues that you bring.

Question 13

I’ve had therapy before and it didn’t help—can you still work with me?

Accepted Answer

Absolutely. Many of our clients have tried therapy before and find our approach more effective. We’ll explore what didn’t work previously and ensure therapy is tailored to your needs, preferences, and pace.

Hampstead Psychology
Consultant, Clinical and Counselling Psychologists

Call for further information

020 3488 2438

Contact us

Let's Talk

You can call 020 3488 2438 to discuss your needs with one of our clinical team.

Or use the 'contact us' form and our triage team will be in touch with you about next steps, whether that is to have an initial chat with a psychologist or booking in for an appointment at one of our clinics or online.

enquiries@hampsteadpsychology.com

By appointment only.
27 Avenue Mansions, Finchley Road
Hampstead, NW3 7AX

Hampstead Psychology Consultant, Clinical and Counselling Psychologists